Frequently Asked Questions

Q-01?
     What is the difference between "Computer" basis license and "Subscription" basis license?
A.
a) "Computer" Basis License: Computer basis license works on a single computer. A single purchase/license will only function in a single computer. This is a great choice for you if you make use of a single Computer, as it involves a one time payment

b) "Subscription" Basis License: Subscription basis license works for a single IP. This means that if you have 100 computers all under the same IP address, it will function on all of them. This is a great choice for you if you need to work over several different computers or systems. However, a Subscription basis license works for a fixed period of time (30 days), after which you need to renew the subscription.
Q-02?
     What if my IP address has changed? Do you support license transfer for "Subscription" type license?
A.
We're sorry to inform you that unlike "Computer" basis license, this license type doesn't support transfer. As such if your IP address gets changed, you need to buy the subscription again. However, such a situation can be avoided if you follow these two tips:

a) Make sure you have a static IP that doesn't change (at least for a month.)
b) Make sure to make the payment from the IP address which you'll eventually be using to run the software.
Q-03?
     What if I'd like to access the software in another PC? Do you support license transfer for "Computer" basis license?
A.
Yes, we do. You may request a license transfer from us, however please remember that there is a ceiling on this. You may transfer your license a maximum of two times.